Surgemail User Self-Account Management Help

Vacation Message/Auto-responder

Auto-responders are handy for when you are on vacation, or if you are not going to be able to check your email regularly for a while. Even though it may seem like a good idea to put an auto-responder on your account just to tell people you got their message, most people already have to sift through a bunch of junk mail, forwards, and other un-necessary messages, so keep in mind that you don't want your auto-response to just be more clutter.

Setting it up:

Under the Forwarding section of the User Self Account Management Interface you can enable an automatic response to incoming email. To turn on the auto-responder, put a check mark next to Enable responder.

Next, you will set whether you want to send to each sender once, once per month or every time someone sends you an email (this is the best option). Simply check the radio button (circle feature) of the one you want.

Lastly, type the subject and body of the email as you want it. This can say anything you want... however to be polite, it should mention that this is an automatic response, it should give a reason, and some details. If you are on vacation, be sure to include the date that you will be back. For businesses, you may want to include the name and email address of who to contact instead while you are gone. Be sure to include your name at the bottom.

That's it! Don't forget to remove the check mark to turn off the auto-responder when you no longer need it. It is easy to forget you have it turned on. You don't have to delete your message- you can save it for next time you are away.

As always, when you are done setting things up, Save your changes.

This article is Copyright (c) 2003, Wincom- A Primus Canada Company.